Comfort is on the Horizon

What to Ask Before Hiring a Contractor

 What to Ask Before Hiring a Contractor

Anytime you hire someone to do a service for you, you should always do your due diligence and find out exactly who you’re working with. When you hire a contractor to install a new HVAC system in your home, update your home’s plumbing, or install a smart home system, there are a few questions you should ask before signing on the dotted line.

How long have you been in business?

Nothing against newer companies that are trying to get off the ground, but with age comes wisdom. Contractors that have been around longer have more experience under their belts and have, in theory, had more training to handle whatever issues may arise during your service.

Are you insured?

For safety and legal purposes, you need to know if and how your contractor is insured. Good contractors will have both workers’ comp and liability insurance so that, if something should go wrong during your service, they are totally covered for any damages or injuries.

What’s the timeline for the project?

Especially if you’re having a major project or installation done that could keep you out of your home for a day or more, you should have a firm idea of how long the service will take. You should also ask about other projects the contractor may be handling that could potentially affect your own timeline.

How will you protect my property?

The best contractors will take steps to leave your property as clean as they found it. Ask your contractor if he or she will use tarps and shoe covers, keep your home locked as he or she comes and goes, and safely move furniture as to not damage it.

How will we handle payment?

The BBB recommends not paying entirely up-front but rather to pay in installments as the project comes closer to completion. You should also ask how any additional fees will be determined, charged, and paid so you and your contractor are on the same page.

When you need a trustworthy contractor, look no further than Horizon Services, LLC. For nearly 30 years, we’ve been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of service at reasonable rates.

For more information or to schedule a service, give us a call at 302.200.4266.

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