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Comfort is on the Horizon



And How to Avoid Them!

Caveat Emptor — “Let the buyer beware!” Especially when you’re looking to replace your home’s heating and air conditioning. All heating and air conditioning equipment (and all heating and air conditioning companies) are not created equal. When you’re in the market for a new heating and/or air conditioning system, don’t rush into your decision. Preparation and research are essential. Be sure to look at several HVAC companies and consider several different comfort alternatives for your budget. Talk to friends and neighbors. And be sure to avoid these five common heating and air conditioning mistakes:

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  1. Buying the Wrong Size Heating or Air Conditioning Equipment
    According to the Department of Energy, a large percentage of people who replace their heating and air conditioning systems end up with the wrong size equipment. The results are scary: high utility bills, a build-up of mold in the ductwork, damaged equipment and uncomfortable living conditions. Make sure you get an accurate estimate from your contractor to determine your home’s physical characteristics that will correctly verify the proper size equipment.
  2. Be Cautious of Big Discounts or Phony Offers
    Make sure that the company isn’t cutting corners just to get the work and always get two prices. It costs a lot of money to buy and install the best equipment and hire quality installers. Be sure the company you choose is not using second-rate equipment or taking shortcuts. Always ask for a step by step explanation of how the installation will be done.
  3. The Convenience of Heating and Air Conditioning Installations
    You shouldn’t have to wait days for a heating and air conditioning estimate or even longer to have your system installed. A lot of companies hire helpers or high school co-op students to work with mechanics. The mechanics don’t specialize in installing any particular type of system and lack the support, causing the completion to be delayed. Always include in the agreement a 5% penalty to the contractor for not completing the job on time.
  4. Using Untrustworthy Heating and Air Conditioning Contractors
    A recent survey revealed that 45% of homeowners feel uncomfortable to downright “creepy” when a contractor is in their home. Make sure the company you are dealing with is a member in good standing with the BBB and has the proper insurance to protect you in case someone gets hurt on your property or your property is damaged. Insist on a list of several customers who have had the same system installed so you can verify any questions you may have.
  5. Not Getting a Written Guarantee
    Make sure the company is willing to stand behind the products and services it sells with a no-hassle, no-questions-asked guarantee that will protect you and your family from any unseen breakdowns. Be sure the guarantee is in writing and includes a Performance Guarantee, Investment Guarantee, and a real 100% Satisfaction Guarantee.

What’s The Best Way to Avoid These Mistakes?

Call Horizon Services to replace your heating and air conditioning system! You’ll get the right size equipment, the best value and a written guarantee from the heating and air conditioning company that homeowners in Delaware (Wilmington, New Castle County, Kent County), Southeastern Pennsylvania (Delaware County, Chester County, Montgomery County, and Bucks County), New Jersey (Gloucester County, Camden County, and Burlington County), and Maryland (Cecil County) have known and trusted for 20 years. Not to mention the best service and maintenance available anywhere after the installation.


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