Horizon
Horizon Services Truck

Comfort is on the Horizon

Tankless Water Heater Installation & Repair Services

Nothing is worse than hopping in the shower after a long day only to find that you don’t have any hot water. If you have a tankless water heater and run into this problem, the licensed plumbers at Horizon Services will come out to assess the situation. We offer tankless water heater installation and repair services in areas such as Maryland, North Carolina, Delaware, Pennsylvania, and New Jersey. Give our team of technicians a call by phone at 1-800-642-4419 to receive assistance with a malfunctioning tankless system.

Our expert technicians are here for youSchedule Online Today

Tankless Water Heater Maintenance

Tankless water heater maintenance and repair is no more complicated than the maintenance of a typical heating, ventilation, and air conditioning (HVAC) system, usually requiring inspection of the heating elements. We recommend yearly inspections for most systems, with twice-yearly checks for systems where the temperature is set high.

Tankless Water Heater Installation

You will be hard-pressed to find plumbing services and a tankless water heater installation team that is more professional than ours. All Horizon Services technicians have been trained and certified to install Navien NPE-A tankless water heaters, the top-selling high-efficiency condensing tankless water heater in North America. All Navien NPE models have stainless steel heat exchangers to extend service life and can be vented with PVC pipe. The NPE-A can be used with either natural gas or propane.

What Are Tankless Water Heaters and How Do They Work?

As the name implies, tankless water systems do not rely on a tank to hold the hot water that they supply when you turn on a hot water faucet somewhere in your home. Instead, they heat the water as it flows through an advanced heat exchanger, providing a number of important benefits including the convenience of an endless supply of hot water, improved performance, and energy savings. There are many types of water heaters, but a tankless water heater can provide great value in any home.

Tankless Water Heater

The Warranties on a Tankless Water Heater System

In addition to a top-tier installation, your tankless water heater system is backed by the industry’s best warranty – six years on parts and labor through Horizon Services and 15 years on the heat exchanger through Navien.

6 Advantages of Investing in a Tankless Water Heater

You won’t regret investing in a tankless water heater because—in the long run—you’ll save time, money, and headaches. Check out the six advantages of having a tankless water heater:

1. Instant Warm Water

Instead of constantly heating and re-heating water throughout the day—like standard water heaters—tankless water heaters only heat water when you need it. Their high-powered burners and coils allow them to heat water and deliver it to you the moment you need it for as long as you need it.

2. Long Life Cycle

The greater efficiency of a tankless water heater practically doubles its lifespan, when compared to the lifespan of a standard unit. While this model will cost you more up-front, you’ll end up saving money by avoiding frequent system replacements.

3. Lower Bills

Thanks to the greater efficiency of tankless water heaters, your monthly water and energy bills will decrease. Our team offers reputable tankless water heater repair and installation services in areas such as Wilmington, Allentown, Trenton, Newark, Baltimore, and Abington. Investing in a tankless system is an excellent way to save money on energy bills each year.

4. Saves Space

Because tankless water heaters don’t have a bulky tank attached to them, they take up much less space than standard units. You can put them in a small storage space or even mount them on a wall.

5. Eliminates Standby Loss

A huge benefit of having a tankless water heater is that it eliminates standby loss. Standard units constantly heat and reheat water—even when you don’t need hot water. This process requires a constant flow of energy to power the heating system. Since tankless water heaters only heat water on demand, they don’t use as much energy.

6. Never Run Low on Warm Water

You’ll never run out of warm water with a tankless water heater. While standard water heaters store a set supply of hot water that must be replenished when it runs out, tankless water heaters only heat water on demand. Just be sure not to have multiple people shower or use the sink, washing machine, or dishwasher simultaneously.

Tankless Water Heater

4 Types of Tankless Water Heater Issues

Even a well-maintained tankless water heater will experience a problem at some point. It’s important to know how to detect an issue and when to get it fixed. Keep reading to learn about four types of tankless water heater issues and solutions:

1. Mineral Build-Up

If your home has hard water, minerals build up in your tankless water heater quicker than they would in a home with softer water. This buildup occurs due to the high mineral concentration in hard water. If you don’t address a mineral buildup problem quickly, your tankless water heater won’t function properly.

To prevent excess mineral buildup, flush out your tankless water heater twice a year, and clean the filter often.

2. Maximum Capacity & Overload

It’s important to avoid utilizing a large number of appliances that require hot water simultaneously such as the dishwasher, washing machine, or shower. Utilizing a variety of appliances can overload your tankless water heater. A system overload prevents your unit from providing enough hot water to meet your demands.

Our team of certified plumbers offer tankless water heater installation and repair services in areas such as Edison, Dover, Allentown, Trenton, Wilmington, Baltimore, and Camden. If your tankless water heater is not providing you with enough hot water, our technicians will help you find a new system to meet your requirements. In addition, you can invest in a second tankless system to compensate for the low supply of warm water.

3. Cold Water Sandwich

A cold water sandwich occurs when—for example—you hop in the shower right after someone else, have hot water for a few seconds, then have only cold water. When the first person turned off the water in the shower, some hot water remained in the pipes. When you turned the shower back on soon after, you got that remaining hot water before the cold water kicked in.

There’s no way to avoid this inconvenience other than to wait longer between showers to allow time for the water to get hot.

4. Ignition Failure

If you’re not getting any hot water, the ignition in your tankless water heater might not be lighting. If it’s not working properly, your water won’t get hot.

To fix the issue, make sure your propane tank isn’t empty. Next, check your gas and water valves to make sure they’re completely opened. If your water doesn’t heat up after those steps, contact an HVAC professional to assess the problem. The technician might need to complete some tankless water heater repairs or tankless water heater part installations.

Reliable Tankless Water Heater Repair & Installation Services

Our team of licensed plumbers are trusted by homeowners in your area to perform reliable tankless water heater installation and repair services. We offer convenient and fast plumbing services in locations such as Middletown, Upper Darby, Trenton, Baltimore, Newark, Trenton, and Wilmington. Each of our technicians on our team receive 150 hours a year of technical training and routinely perform drug testing and background checks. If your tankless water heater isn’t producing any or enough hot water, one of our friendly technicians will come out to fix the problem. Give us a call today at 1-800-642-4419. We’re here to help.

Call us at 1-800-642-4419 for fast, reliable emergency AC services! Find your local Horizon today for fast, reliable emergency plumbing services in your area!

Need plumbing, heating or air conditioning services?

Locate your Horizon Services today to find out how we can help! Locations
Horizon Services Truck

Please Provide Your Home's Zip Code

Get the fastest service, most experienced local technicians and our best offers today.