Comfort is on the Horizon

On-Time or It’s FREE Guarantee

Count on Horizon Services for Fast A/C, Heating & Plumbing Service!

At Horizon Services, we understand that your time is valuable. When you’re dealing with a plumbing problem, air conditioning issue, or malfunctioning heater, you’re likely feeling stressed and don’t have time to wait around all day for a plumber or technician.

When you trust your A/C, heating, or plumbing service to our team, we’ll schedule an appointment time that works for you and your family. We are committed to arriving on-time, every time. When you schedule your service, we’ll provide you with a window of time in which we will arrive. We’ll give you a call before we arrive and, if we miss that window, you don’t pay. If we’re even one minute late, your service is free*! Our On-Time or It’s FREE guarantee means you can count on us to be there when we say we will.

Our On-Time or It’s FREE guarantee applies to:

  • Repair-related service calls for air conditioning, heating, plumbing, and drain cleaning
  • Heating and air conditioning system tune-ups

When you need fast, reliable services at affordable rates, you can rely on Horizon Services. Our technicians will not only arrive on-time, they’ll also go above and beyond to ensure that your air conditioning, heating, or plumbing repair or tune-up service is up to your standards. We strive for complete customer satisfaction every time, and you can count on us to get the job done quickly and correctly the first time.

*On-Time or It’s FREE guarantee does not apply to air conditioning and heating equipment installations, sewer and water line replacement services, or scheduled maintenance calls via the Service Partner Plan. We provide a window of time when we will arrive, then call you prior to arriving. If we miss that window of time, your service is free.

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